Order

Send us your information through the order form . We’ll reach out to you with a confirmation email and kindly ask you to check if your order details are correct.

You can also get in touch before ordering for inquiries through the contact form .

Payment

All signature designs require advance payment.
You can pay by credit card or PayPal.

First Design

We’ll start on your signature design. A few drafts will be sent to your email address in five to seven business days (excludes Sundays and holidays). Choose which one you feel is best for you.
For those in a hurry, we also offer a quick delivery option .

※Notice
Our primary means of communication is email. If you don’t hear back from us and use a free email account (e.g. Gmail), we kindly ask you to check your spam/trash folders.

Five to seven business days (excludes quick delivery option)

Decide or Revise

Select your favorite from the proposed drafts.
If you wish to request a revision, just let us know by replying to the email. We’ll get back to you in three to four business days (excludes Sundays and holidays) with a revised design.

Three to four business days

Final Design

Select the final design.

Two to three business days

Shipping

Once you’ve decided on the final design, we’ll get started on the instructions and practice documents (PDF), digital data, and signature video. These will all be sent to you by email within three to four business days (excludes Sundays and holidays).

Click to download

After-sales Service

We provide support for practicing your signature and how to make it your own.

Support email:gugu@syomei.biz
Support form:Support form
Contacts: Furuya, Jiang